At SAFE, we know our members are the foundation of our credit union’s success. With nearly 80 years of service, we rely on our members’ feedback so we can improve upon our products, our services, and our training across the organization. SAFE believes, by being a learning organization, we serve our members better and can sustain that very important status of being your financial institution of choice.
We want to hear more from you, our membership! To do so, SAFE has employed a new email survey program that launched in August. Each month we will be reaching out to randomly selected groups of members asking how you currently rate our service, and how likely you might be to recommend SAFE to your friends, family, and colleagues.
Be assured that your feedback will be heard at the highest levels of our organization, and that we will personally reach out to those who tell us they’d like to be contacted or want to share more of their thoughts with us.
This survey is the first phase of an effort to make it easier for our members to give us feedback. Later phases will include surveys that will be sent after you engage with SAFE for certain needs, such as loan servicing, opening accounts, or other service touchpoints.
While this survey will be a convenient way for you to tell us how we’re doing, we always encourage our members to reach out to us any time by calling (800) SEE-SAFE, leaving us a note or review on our social media pages, or stopping by one of our branches.
We wouldn’t be where we are today without our members. Together, we can work together for an even stronger future.
SAFE Credit Union has served its members with integrity, exceptional service, innovative products, and progressive technology since 1940. During our 75-year history, we have grown from 10 founding members to more than 200,000 today who live and work throughout the Greater Sacramento region.
If you click "continue" below, you will be directed to a third party's web site. As a member service, SAFE Credit Union offers links to web sites of third parties whose products or services we believe offer good value and may be of interest to you. In some cases, if allowed by law, SAFE CU may receive compensation from third parties whose products or services you purchase. Third parties are solely responsible for their web sites, products and services, and maintain their own consumer data privacy policies, which may differ from those of SAFE Credit Union. Use of third party services, products and web sites is solely at your discretion. To go to a third party web site, click "continue." To go back to SAFE Credit Union's web site, click "close."